Shipping details

  • Shipping charges depend on types of products, weight, distance, and type of shipping that is chosen by the customer
  • Shipping method may change depending on the weight or size of the pallet
  • Products may ship differently even if ordered together because of its physical dimensions
  • In case of large shipments there might be extra freight charges that might be applicable
  • For receiving orders, it is important to have a POC at the receiving end
  • To expedite an order an additional charge might be applicable
  • Any extra charge that is needed by the customer such as material handling or any service charge is to be paid by the customer
  • ¬†Title and risk of loss will pass to the customer upon tender of shipment to the carrier.
  • If the product is damaged in transit, customer’s only recourse is to file a claim with the carrier
  • For any discrepancy with the order, it must be reported within two business days of delivery in order to claim for a refund or replacement

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